Shipping Charges,
Return Policy and Frequently Asked Questions
Return Policy and Frequently Asked Questions
>> FREE SHIPPING on orders of $75 or more!
Standard USPS shipping is free for orders $75 and over. This applies to orders shipped within North America Only. Orders $75 - $200 will be shipped via First Class Mail. Orders over $200 will be shipped via UPS ground. If for some reason you are charged shipping during checkout, please note that in the comment area during checkout and your credit card charges will be adjusted.
SHIPPING RATES
Shipping charges are valid for continental US locations only. Hawaii, Alaska, APO/FPO and Canadian orders add $1.00.
UNITED PARCEL SERVICE| Ground (1-6 days | $10.00 |
| 3 Day Select (3 days) | $12.00 |
| 2nd Day Air (Blue Label - 2 days) | $15.00 |
| Next Day Air (Red Label - 1 day) | $29.00 |
UNITED STATES POSTAL SERVICE| First Class Mail (1-6 days) (1 lb. or $200 max per order) | |
| Order Total | |
| $00.00 - $74.99 | $7.15 |
| $75.00 - $200.00 | FREE! |
| Priority Mail (2-3 days - not guaranteed) | $9.65 |
| Express Mail (1-2 days) | $27.00 |
CASTING SCHEDULE (ONLY FOR SPECIFIED ITEMS)
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Orders are cast every Tuesday and Thursday.
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Orders made between Wednesday (after 11 am Eastern Time) and Monday (before 11 am Eastern Time) will be cast on Tuesday and shipped in 5 to 7 business days following the cast.
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Orders made between Monday (after 11 am Eastern Time) and Wednesday (before 11 am Eastern Time) will be cast on Thursday and shipped in 5 to 7 business days following the cast.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|
*Order Placed Cast Tuesday |
*Orders Placed Before
11am ET Cast Tuesday *Orders Placed After 11am ET Cast Thursday |
*CAST *Order Placed Cast Thursday |
*Orders Placed
Before
11am ET Cast Thursday *Orders Placed After 11am ET Cast Tuesday |
*Order Placed Cast Tuesday *CAST |
*Order Placed Cast Tuesday |
*Order Placed Cast Tuesday |
|
*Orders Cast On Tuesday
Shipped By Today |
||||||
|
*Orders Cast On Thursday
Shipped By Today |
Returns and Store Policies
Shipping is not refundable and you will bear the cost of return shipping.
Items must be returned in the condition in which they arrived and in their original packaging. DO NOT return any item in an unpadded envelope. It will be returned to you unopened.
Before returning, you must first obtain a return authorization within 15 days of delivery. You can request one by contacting us at www.vtjewelry.com


