Wednesday June 19, 2013

Shipping & Returns

Shipping Charges,
Return Policy and Frequently Asked Questions


>> FREE SHIPPING on orders of $75 or more!

Standard USPS shipping is free for orders $75 and over. This applies to orders shipped within North America Only. Orders $75 - $200 will be shipped via First Class Mail. Orders over $200 will be shipped via UPS ground. If for some reason you are charged shipping during checkout, please note that in the comment area during checkout and your credit card charges will be adjusted.

SHIPPING RATES
Shipping charges are valid for continental US locations only. Hawaii, Alaska, APO/FPO and Canadian orders add $1.00.

UNITED PARCEL SERVICE

Ground (1-6 days$10.00
3 Day Select (3 days)$12.00
2nd Day Air (Blue Label - 2 days)$15.00
Next Day Air (Red Label - 1 day)$29.00


UNITED STATES POSTAL SERVICE
First Class Mail (1-6 days)
(1 lb. or $200 max per order)
Order Total
$00.00 - $74.99 $7.15
$75.00 - $200.00 FREE!
(Orders over $200 will be shipped FREE via UPS Ground)

Priority Mail (2-3 days - not guaranteed) $9.65
Express Mail (1-2 days) $27.00


MAXIMUM PACKAGE VALUE FOR INTERNATIONAL AND APO ADDRESSES IS $200.

We currently offer shipping via international mail service letter post, global priority mail and global express mail.

If you are ordering form outside the United States or Canada, please contact us for shipping information.



CASTING SCHEDULE (ONLY FOR SPECIFIED ITEMS)
  • Orders are cast every Tuesday and Thursday.

  • Orders made between Wednesday (after 11 am Eastern Time) and Monday (before 11 am Eastern Time) will be cast on Tuesday and shipped in 5 to 7 business days following the cast.

  • Orders made between Monday (after 11 am Eastern Time) and Wednesday (before 11 am Eastern Time) will be cast on Thursday and shipped in 5 to 7 business days following the cast.

Sun Mon Tue Wed Thu Fri Sat
*Order Placed
Cast Tuesday

*Orders Placed Before 11am ET
Cast Tuesday


*Orders Placed
After 11am ET
Cast Thursday
*CAST

*Order Placed
Cast Thursday
*Orders Placed Before 11am ET
Cast Thursday


*Orders Placed
After 11am ET
Cast Tuesday
*Order Placed
Cast Tuesday


*CAST
*Order Placed
Cast Tuesday

*Order Placed
Cast Tuesday

*Orders Cast On Tuesday
Shipped By Today
*Orders Cast On Thursday
Shipped By Today



Returns and Store Policies

  • We accept the following methods of payment: Check, Money Order, Visa, Mastercard, Discover Card, American Express, PayPal, and Google Checkout.
  • All prices are listed in US Dollars, unless otherwise indicated.
  • If shipping to Vermont, State taxes and fees apply and will be clearly displayed during checkout.
  • Orders are not binding until payment as been accepted and verified.
  • Shipping and handling charges apply to all orders, unless otherwise specified.
  • We normally ship items Monday - Friday within 48 hours of payment.
  • We do not ship on major US holidays.
  • All delivery dates are estimates and are not guaranteed.
  • If you are not satisfied with your order for any reason, you may return it for a full refund within 15 days of receipt.

    Shipping is not refundable and you will bear the cost of return shipping.

    Items must be returned in the condition in which they arrived and in their original packaging. DO NOT return any item in an unpadded envelope. It will be returned to you unopened.

    Before returning, you must first obtain a return authorization within 15 days of delivery. You can request one by contacting us at www.vtjewelry.com

  • We do not guarantee any product's fitness for intended use. Our Sterling Silver may contain Nickle unless the item is clearly lableled as "Nickle Free"
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